Your Eye Doctor Will See You Now: Tips for Your Virtual Eye Care Visit

Last Updated April 8, 2020

As discussed in our earlier post Coronavirus and Your Eyes: Tips for Caring for Your Eyes, you may find yourself needing the care and advice of your eye doctor to discuss troubling eye or vision symptoms. If so, you might be able to take advantage of a virtual visit with your eye doctor. Virtual, or telemedicine, visits are done as a videoconference call through FaceTime, Skype or Zoom on your phone or computer and many doctors are offering this service during the COVID-19 pandemic. It allows you to remain safe at home while connect with your doctor to talk about your symptoms and figure out a care plan during these circumstances.

Telemedicine visits have been widely available for many years and is rapidly becoming a popular option for those who have difficulty getting into a doctor’s office. Many insurance companies offer coverage for telemedicine visits for treatment and advice, as it can sometimes help patients avoid going to urgent care or the emergency room, making it a cost effective as well as convenient option for care.

If you find yourself bothered by recent eye or vision symptoms, you may benefit from a telemedicine visit with your eye doctor. A virtual visit can be a great time to discuss your vision correction needs with your eye doctor, particularly if you’ve been thinking about moving on from glasses and contacts. There will likely be more time to talk through the risks and benefits of the various surgical options. To help make the appointment as productive as possible, we offer the following tips for using telemedicine for your next eye doctor appointment.

Call to Set Up a Virtual Visit

Ask About Technology

Prepare for Your Virtual Visit with Your Eye Doctor

Importantly, make a list of any symptoms or concerns you have about your eyes or vision. It is normal to be a little nervous during a doctor exam – and particularly a new format such as a telemedicine appointment. Writing down your questions will help you make sure you talk through everything you need to with your eye doctor.

A Few Questions You Might Want to Ask During Your Telemedicine Visit

And, Be Prepared to Answer Your Eye Doctor’s Questions

On the Day of Your Telemedicine Appointment

A virtual visit with your eye doctor can offer comfort and care for many eye problems, and a thoughtful discussion about your vision correction options, but it is important to understand that not every situation can be effectively managed remotely. Your eye doctor may recommend in-person treatment, either at the clinic or, in critical situations, an emergency care facility.

Published April 8, 2020